Lizzy Wool Coat

Our coats are designed for a flattering and comfortable fit, but sizing may vary slightly depending on the fabric, lining, and style. To find your perfect fit, please refer to the Size Guide on each product page.

If you're between sizes, consider:

• For fitted coats and jackets, opt for the larger size, especially if you plan to wear knitwear or layers underneath.
• For oversized or relaxed styles, we recommend choosing your usual size for the intended fit.
• For a more fitted look, you may size down in selected oversized styles.

Still unsure? Our NOALOO Customer Care team is happy to help you find your ideal size!

To maintain the quality and longevity of your coat, please follow these care instructions:

Cleaning: Always check the care label first, as cleaning requirements vary depending on the fabric. For structured, wool-blend, or delicate coats, professional dry cleaning is recommended.

Drying: Allow your coat to air dry naturally. Avoid tumble drying unless specifically permitted on the care label, as excessive heat may damage the fabric or alter the fit.

Steaming: Use a garment steamer on a low setting to gently remove creases. Avoid applying excessive heat directly to delicate fabrics.

Storage: Hang your coat on a sturdy, wide hanger to help maintain its shape. Store it in a cool, dry place and avoid overcrowding your wardrobe.

With the right care, your NOALOO coat will stay beautiful season after season.

Yes, we accept returns, but we have certain conditions to ensure the quality of our pieces for all customers.

Return Window: You have 30 days from receiving your order to request a return.

Condition: The Item must be unused, with no marks, stains, perfume, or makeup, and all tags attached. Worn or damaged items cannot be returned.

Refunds: Once we inspect the item, your refund will be processed within 5-7 business days via your original payment method.

Exchanges: If you need a different size, you can return your item and place a new order for the correct size.

If you have any questions, our support team is happy to assist!

Once your payment has been confirmed, we will begin processing your order.

Please note that during busy periods, holidays and promotional events, processing times and tracking updates may experience slight delays.

At Noaloo, we want your order to reach you as smoothly and quickly as possible. All orders are carefully processed before being dispatched.

Processing time: 1–2 business days

Estimated delivery: 6–8 business days

We’re doing our best to get your order to you as quickly as possible! 💛

Our NOALOO Customer Care team is available Monday to Friday, from 9:00 AM to 6:00 PM (CET).

We aim to respond to all enquiries within 24–48 hours. Messages received outside our working hours, during weekends, or on public holidays will be answered on the next business day.